FAQ

Shipping

Orders are usually dispatched within 2-4 business days and are via standard shipping.

Refunds

Refunds aren’t offered unless the item is faulty or damaged on arrival. Please ensure you have selected the correct product before checkout as refunds or exchanges are not offered.

Damages

If your product is damaged during transit, please email info@treehome.com.au within 3 days of receiving your parcel with photos of the damage attached.